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The threat of violence is never far away as the Elm Heath team once again face up to a series of problems that our increasingly complex society just expects them to sort out without any fuss or acknowledgement.

It's judgement day at Elm Heath Childrens Services and Denise wants outstanding cases closed, or heads will roll. And then there's the regular prank call about the abandoned baby!

In the opening episode of the comedy about a group of long-suffering Children's Services social workers, former copper is tasked with grassing on the rest of the team as she has no personal allegiances - or friends.

Everyone is entirely unaware that one of them is about to be taken hostage by a violent man with two children in care, a personal grudge against Rose, and a full bladder.