Steve Robinson, factory foreman and Mack's right-hand man, is trying to save his marriage. His wife Sylvia suspects he has had a fling, although Steve is admitting nothing. Steve has, in fact, been unfaithful once (with Mack's wife) but feels terrible about it. On the night of their wedding anniversary, he woos Sylvia back with a home-cooked meal and champagne. They manage to clear the slate and make up. All seems well, but as they drift off to sleep, they are rudely awakened by an armed burglar. Steve fights the intruder, but this is only the start of their nightmare. When the police call round to investigate the assault, they find they are being victimised again - this time by the police, who are more interested in the remains of a spliff in their ashtray than in Steve and Sylvia's account of the break-in. Deciding to search the house, the police uncover a bundle of Ecstasy tabs in Steve and Sylvia's son Robbo's (Jason Sampson) bedroom. The discovery deepens the severity of the polic

Trudy, Mack's secretary, has spent her whole life looking after other people: her father, Mack, the employees at the factory. So busy has she been sorting out other people's problems that her own life has been on hold. And then her father dies - and suddenly Trudy doesn't have a role to play. In the midst of her bereavement, she is suddenly facing the hardest question in the world - what I am going to do with the rest of my life? What do people tell you when you're bereaved - don't make any quick decisions that you might regret. But Trudy is not listening, she needs to make a change in her life. Actually, what she decides is to make two major changes. She takes three weeks off work and checks herself into a private clinic to have her breasts enlarged. Anyone would tell her that this is the worst time in the world to have cosmetic surgery. But Trudy has not told anyone. Not a soul. The trauma of surgery leads Trudy to face the pain of her bereavement and the senselessness of her life. D

When Maya hits Kev in a car accident, he finds himself suffering from epileptic fits, and is no longer able to drive or operate machinery. Maya, stricken with guilt, finds herself drawn into Kev's downward spiral.

Life has not been good to Barry Jackson. His wife ran off with his previous boss, leaving him to bring up two young daughters in his mother's house while he works nights as a security guard at Mackintosh. But though he's a loser, he is not bitter. Then one day, he wins £20,000 on the football pools. To Barry, this is a fortune. It could change his life - not that he has a love life or even a social life. So when he meets Trudy's sister, Janice, he is smitten. But Janice is everything Barry is not - worldly, cynical, mercenary - and she has her eyes elsewhere, on Mack. Since her husband ran off with all her money and left her reduced to selling flowers at a roadside stall, love takes second place in her thoughts to cash. Mack has cash, but isn't interested. When Trudy suggests a date with Barry, Janice dismisses the idea out of hand. Not only is he Trudy's 'cast off' but he is also only a security guard, hardly in a position to support her in the style to which she was accustomed. The n

Grace is attracted to Faz, one of the few Asians in the area. But Faz's father does not approve of his son mixing with his white co-workers, while Grace's father is furious at the thought of his daughter having a mixed-race relationship.

After a night on the town, Ade, Barney, Kev and Nick are waiting in the taxi queue when some drunks start a fight, during which someone is knifed. At the sound of sirens, they run. The next morning, the stabbing is all over the news: the victim is in a critical condition. For the Mackintosh lads, the big question is who used the blade? Accusations fly, although no one suspects Ade because he didn't want to get involved in the first place and he is as dangerous as a cuddly toy. Then Barney phones the hospital to find out how the injured man is, the police trace the call and he is arrested. The knife has also been found. One of the injured men's sidekicks is brought to the factory to identify Barney's accomplices. Kev has had enough and willingly walks into the trap. Nick wants to do the same, but Ade tries to stop him. He was the one with the knife. Ade hides while Nick and Kev are arrested. Both deny knowing the fourth man. Whatever they think of Ade, they will not grass. A witness con

For over 20 years, Mackintosh truck driver Ronnie Anderson has cared lovingly and devotedly for his wife Jess (Kate Fitzgerald), a wheelchair-bound victim of multiple sclerosis. What no one knows is that Ronnie now wants out, out of caring for Jess, out of his life. He feels he has given enough and it is time to start again. Ronnie is in love with Jess' home-help Trish and she loves him back. Everything changes one day when Ronnie's truck is hijacked. He is beaten, dumped in a car boot and the truck's contents are stolen. Rumours fly around the factory after Ronnie is questioned by the police, who believe that the hijack was an inside job. He proclaims his innocence but, like many things in his life, it is a lie. It was Ronnie who tipped off the robbers and the violence was just to make it look good. For the couple are hoping that the robbery will give them enough to provide for Jess and for them to be together. They get a scare when one of the hijackers is caught, but he keeps quiet,

Colin attacks the nurse who has been bullying his mentally ill brother Mark at the care home where he lives, but the police think Mark is to blame for leaving the man in a coma.

Jenny (Sophie Okonedo) has a pretty good life. She drives a forklift at Mackintosh alongside her best mate, Suzie (Nicola Stephenson), so work is a real laugh. Their eight-year-old sons, Tom and Ryan, go to school together. And best of all, Jenny is marrying Suzie's brother Sam (Nicholas Sidi), who she loves big time. Perfect. Except Jenny has created this life, like a house of cards. It is a fiction, based on lies, and all it needs is for one card to get knocked out of place, and the whole thing falls... It's the day after Jenny's hen night. Nursing a whopping hangover, she's not feeling much like fork lifting, but she's still happy as anything. Until she glances at one of the heating contractors (Sean Gallagher), working on Mackintosh's cooling system. There's a jolt of recognition and her face contorts. Whoever he is, this man has put the fear of god into her. Nauseous, she runs to the toilets, but not before he has clocked her too. Jenny tries to carry on as normal, avoiding him. B

Ever wondered what goes on behind the neighbours' doors? Sometimes its best not to delve into other people's lives, as Kev Leach finds out. Kev is pretty happy with his life - steady job, cute hairdresser girlfriend, Babs, own home and nights out with the boys. Then his work-mate, Brian Pringle, a machine engineer at Mackintosh, moves in across the road following his divorce. At first, things run smoothly - the pair share the petrol on the factory run and go for a quick pint after work. But then Kev gets nosy. Through his video camera, usually reserved for taping his more intimate moments with Babs, he takes a peek at Brian surfing the net. What Kev sees, or thinks he sees, is so unexpected, so awful that he can hardly process the information. Is he living across the road from a paedophile? Well, he might be, and then again he might not. The problem for Kev is that however much he thinks he sees, he's never quite sure if his suspicions are justified. As the weeks go by, Kev watches Bri

Franny is one of those people who cannot admit defeat. Whatever he's up against, he'll keep going, until it breaks him in two. And if he decides that a course of action is right, then he pursues it, no turning aside, no consultation. No matter what the cost. He's a cook in the Mackintosh canteen. Nice enough bloke, good at his job but something of an unknown quantity. Franny doesn't let people in, not even his wife Imogen (Jane Slavin). They are trying to conceive a baby, but he won't talk about it. He just repeats his mantra that everything will work out in the end. Then his troubled sister, Terri (Clare Kerrigan) commits suicide. Distraught, Franny discovers that she has had a child, now in foster care. Franny tracks down the father, an arrogant young copper called Jason Woods (Marc Warren). When he doesn't seem interested, Franny decides to try to adopt the child himself. Imogen is taken aback by the lack of discussion, but she wants a child too - maybe this is the only way. But whe

Julie (Siobhan Finneran) is a Mackintosh old hand. She's a strange girl really - mid thirties, lives at home with her parents, popular, kind and generous but not truly close to anyone. As for a love life: non-existent. She feels a vague emptiness inside, but nothing she's ever dealt with. Life just goes on, day by day, same old thing. Its not as if she's actually unhappy. Then her brother, Robert (Phil Cornwell), the big success of the family, comes over for a visit from his home in Hong Kong. Julie is over the moon because although he's a bit of a bolshie bloke, she adores him. He's done well - successful job, happy marriage, two beautiful girls. And out of the blue, he offers Julie some of his good fortune: why doesn't she come out to Hong Kong too - they'd be together, she'd see more of her nieces, earn loads of money, make a new start. Back in the bedroom she's had since she was a kid, Julie realises how small her world is. Hong Kong looks tempting - frightening but tempting. Could

Alan (Bob Pugh) is always the life and soul of the party. In his mid-forties, he's not quite one of the lads anymore but still sees life as a giggle. He has a wonderfully happy marriage to Sally (Lorriane Ashbourne), who although she's the much quieter, more sensible half of the partnership, watches all his shenanigans with fond amusement. They have two teenage sons, the oldest of whom Chris (Ciaran Griffiths) is about to go off to university, a cause of enormous pride for them both. For Sally's fortieth, Alan throws a big do, inviting all the lads from Mackintosh. It's a night to remember - everyone drinking, dancing, having a wail of a time. You can tell that Sally would rather have had a quiet evening with Alan, that the party's more for him than her, but she enjoys herself none the less. When the evening's in full swing, Alan makes a little speech and tells Sally about her present - in front of everyone, he announces he's going to have a vasectomy so she doesn't have to take the pi

Sometimes the reality of who people are is so terrifying, even to themselves, that it must remain hidden. Mark Talbot (James Murray) is one of these people. Someone with darkness in his past and in himself, a darkness from which he cannot escape, however much he wishes that he could. He seems like a nice enough lad, excitedly getting ready for his first day at Mackintosh. He's fit, clean, nice to his Mum - ex-army, Parachute Regiment no less, if his tattoo is anything to go by. He approaches his new workmates with confidence, he's charming, friendly and obviously one for the ladies, as his instant rapport with resident babe Hannah Phillips (Katisha Kenyon) demonstrates. The other blokes can't believe how quickly he's in there! However, after his first day at work, Mark is picked up by the police. He's obviously known to them and they are giving him some kind of warning now he's back in the area. But what has he been in trouble for? And why would the police be checking up on him if he's

Pat is given a target of doubling the factory's production and is determined to get the staff on her side. However, success at work is marred by problems at home. She discovers her husband Roy, a compulsive gambler and alcoholic, has lost his job and has been stealing from their joint account. Then the bailiffs arrive.

KT's life is about to be turned upside-down. At the bottom of the factory's hierarchy, KT works the shopfloor and lives with his grandparents at home. The last thing he expects is to be seduced by Katherine, the glamorous wife of factory owner Mack. For KT, it is straightforward. He has fallen in love, pure and simple. Katherine's motives, on the other hand, are rather more complicated... Young and attractive, Katherine appears to be the perfect partner for a successful, self-made businessman like Mack. Powerful, charismatic Mack is absolutely besotted with his wife. She is his most cherished possession; the only thing that matters more to him than his business. Katherine, however, does not feel the same way. On the outside, she has a fairytale life - a lady of leisure, with time on her hands to shop and lunch. In truth, she feels stifled and isolated as her inability to just walk out drives her further into this complicated entanglement. By sleeping with Mack's youngest and most vulne