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Ksenia has ambition, lots of it. She wants to make it big in hospitality. Chasing her goal she comes to Moscow where she meets a new eccentric hotel owner of The Grand hotel. Not someone to let the truth stand in the way of an opportunity, Ksenia presents herself as a professional, ready for a management position. Her lies are caught out and she’s packed off to the rather unglamorous laundry to begin her career in hospitality. Will Ksenia be able to tame her adventurous nature and to fit into the tight-knit hotel team at The Grand? Or will she blow it?