Although Mark has put the hotel up for sale, the doors are still open and the staff still have their jobs, but Mark is looking for a buyer before the summer comes to an end. Meanwhile, Mark asks reservations manager Alison to step into his shoes and run the hotel. Alison is far from convinced but agrees to do it 'on a trial basis'.

It's Christmas at The Grosvenor as Mark and team create the usual minor mayhem...