Three Australian passengers dice with death in Pamplona, where the San Fermin festival sees six wild bulls released into the streets. Dispatcher Chris Hall undertakes a fundraising feat for charity, preparing to dive into a tank full of sharks, and Bristol's computers are switched off.

Airport staff at Luton face a mutiny when a flight to Nice is rescheduled, and a woman loses her temper after mislaying her bag in Liverpool.

Tempers become frayed as traffic jams make passengers miss their planes, including a couple bound for a funeral in Italy. A French student mistakenly goes to Heathrow instead of Luton and finds she is too late to get to Paris. At Liverpool there are happier scenes as Simon Whiteford dons a clown costume to greet girlfriend Helen Saunders in the arrivals lounge with a marriage proposal.

The new recruits begin their training course, former Coronation Street star Beverley Callard returns home to Marbella and Stelios Haji-Ioannou floats easyJet on the stock market.

A smoker makes sparks fly at 37,000ft, angry at not being allowed to light up, but chief steward BJ is too busy rummaging among the rubbish in search of a missing dental brace to notice. Meanwhile, back on the ground, trainees Aaron and Jason vie for a date with glamorous instructor Tracey, and a couple miss their flight.

Company founder Stelios Haji-Iannou visits the team to celebrate easyJet's 10th anniversary and party animal Bob Brain is determined not to miss the lavish London bash, despite putting in a full day's flying first. Luton manager Leo Jones rubs shoulders with the stars at a West End premiere.

Ghana's one-man Olympic skiing team flies out to compete in the qualifiers, having seen snow for the first time just a few months earlier. Series veteran Jane Boulton announces she is going to work at Heathrow after eight years with easyJet, and after her battle with cancer, Katrina Batham brings her twin girls to meet manager Leo Jones.

A teacher criticises easyJet when their new check-in system fails and causes her family to miss its flight to Berlin, but during her protestations she pushes her luck too far and ends up being refused a flight transfer.

Slade give an impromptu rendition of Merry Xmas Everybody at Luton Airport. In Bristol, a worried father learns his teenage son was last seen partying with an Australian girl in Prague, which may explain why he is not on the plane home. A fiery Scottish grandmother is not allowed to board her flight for Aberdeen because she has been on the whisky, and Emma Ellwood escorts a party of VIPs in Newcastle, on her final day before starting cabin crew training.

The charity fashion show proves a success for Helen Bramley and the Newcastle staff, while Chief Purser Bob Brain gets a birthday surprise. Things do not go so well for a passenger at Luton who manages to miss her flight three times - which is bad news for her boyfriend, who is waiting in Paris to propose. Last in the series.

Big-hearted easyJet staff in Liverpool plan an elaborate welcome for newlywed passenger service agent Rachael as she flies back from Mauritius with husband Ben, while a double-booking mix-up causes tempers to flare at Luton - and Aaron Storey finds himself squarely in the firing line.

The easyJet crew uses a series of therapies to help a woman with a fear of flying pluck up enough courage to board a plane and visit her nieces in Spain. In Liverpool, passenger service agent Rachael Gardner deals with a passenger who has dislocated both knees.

A Blackburn Rovers fan gets flak from a flight steward as he makes the regular trip from Switzerland, where he works, to support his team, and Sarah Teale encounters an irate Swiss businessman at Liverpool who will not take no for an answer. Former Go staff in Bristol have mixed reactions to their new orange easyJet uniform.

As former Go staff get used to the new easyJet colour scheme, the recent introduction of a 40-minute check-in causes Lorna Harrison a few headaches at Liverpool. A passenger's Valentine's Day rendezvous in Amsterdam is ruined by a delayed flight, and Leo Jones tries to win back the affections of stewardess Mel. Meanwhile, a man manages to lose his wife in the Luton terminal.

A freak blizzard holds Luton Airport in its icy grip, and tempers become heated as passengers begin to realise they are trapped for an extra night. At Bristol, re-routed travellers face a hefty bill for a coach to transfer them to Stansted, while in snow-free Liverpool, a Belfast-bound passenger refuses to accept responsibility for a wrongly dated ticket. The only people enjoying the weather are a father and son heading for St Moritz to compete in a race on the Cresta Run.

Richard Branson turns up at a press conference marking the departure of easyJet founder Stelios Haji-Ioannou, and singer Antony Costa reveals a talent for impersonations. The afternoon flight to Malaga is delayed because of a cracked windscreen, and a passenger arrives at Liverpool without her passport.

Bride-to-be Sarah Graham has a disappointing encounter with a James Bond lookalike in Luton and an aggrieved passenger causes headaches for staff at Liverpool's John Lennon airport. Bristol supervisor Gemma has doubts about allowing a 12-year-old to fly with a supposed family friend.

Siobhan has a hard time in Liverpool sorting out a family on a delayed flight who have missed their connection to Belfast, while passengers at Luton learn their flight has been postponed for two days by a freak snowfall in Athens. Duty manager Alan Darbyshire hears good news about his kidney transplant and easyJet owner Stelios looks forward to the announcement of his company's first year of trading on the stock market.

Several women cause a commotion while celebrating a retirement, a man refuses to fly without his treasured viola and a member of the ground crew gets the chance to join the cabin crew.

Leanne Bell becomes an air hostess, and Luton duty manager Alan Derbyshire prepares to receive a donor kidney from his wife Gill. Supervisor Kwasi Addai turns a deaf ear to the pleas of a passenger who arrives late and misses his check-in, while high-spirited women bound for Palma cause a stir.

Confusion over check-in times causes problems in Luton, while a lost passport holds up a plane's departure.

A 14-year-old boy tries to check in without a passport, and Leo Jones goes for an early promotion.

Fog descends on Luton Airport, ensuring new boy Leo Jones has his hands full dealing with the disruption. Captain Mike Jameson struggles to play a quiet round of golf thanks to the intervention of an unlikely person, and Liverpool-based Leanne Chung has disappointing news for a Dublin-bound traveller.

A snowboarder regrets not purchasing holiday insurance and staff are serenaded by 1980s rock band Marillion.

A chief steward deals with abusive Venice-bound passengers, and a drunken grandfather causes trouble for a customer service operator.

Reggae singer Mikey Dread turns up late for his plane and tries to strike a deal with Leo Jones over new tickets. Meanwhile, travellers try to win free flights by scoring goals against former England goalkeeper Peter Shilton, and pilot Adrian Johnson arranges a surprise for his wife's birthday.

Giwy Street and Jack Ruskin's battle for survival begins. The anticipated hero welcome fails to materialize, and Jack must get to grips with post war life.

Trainee stewards Aaron and Jason deal with emergency slides and awkward customers, and two passengers booked on a luxury cruise miss their connecting flight.

Britannia staff members discover Majorca is not all sunshine as they struggle to cope with lost passengers, endless delays and a mile-long walk between check-in and departures. Elsewhere, passenger officer Cathy faces romantic complications, and it's crunch time for Aaron and Jason on their cabin crew training course.

Chief steward BJ tackles two drunken travellers and passenger officer Pat Baines applies for a Britannia training course, determined to realise her ambition of becoming a stewardess. And while she dreams of taking to the skies, Aaron and Jason make their first flight as fully fledged cabin crew

As the England football team touches down after qualifying for the World Cup finals, passenger officer Pat Baines has her hands full dealing with a couple who have defaced a passport, while new recruit Aaron waits to discover whether he will be keeping his job.

Check-in girl Katrina gets the all clear for cancer, a brass band entertains fellow passengers, and Manchester United fans fly out to watch their team in the European Cup final.

Check-in supervisor Jane Boulton shows a caring side to her nature, and aerobatic pilot James McBride loops the loop in a bid to get his licence renewed. In Luton, an amorous couple leave Katrina feeling nauseous, while easyJet passenger Adrian Cave flies to Zurich to audition at an opera studio.

A woman pays a tearful visit to the pet dog she was forced to leave behind in Majorca, and Liverpool despatcher Kevin Reardon has to deal with a would-be traveller who has turned up with the wrong passport. Meanwhile, an irate German passenger causes a scene at Luton, and fog delays flights in Scotland, causing tempers to fray.

Supervisor Jane Boulton is all of a flutter as Eighties pop icon Simon Le Bon flies into Luton, and a Spanish hunk makes her acquaintance. Meanwhile, a bride-to-be loses her passport, leaving her with only an hour to find it before her flight leaves, and Ferrari hunter Simon Empson heads for Geneva.

Love blossoms amid the unlikely surroundings of Luton airport as Jane sets out to find a new man, and Katrina calls on all her tact and sensitivity as she attempts to reunite a lovelorn Spanish couple.

After handing in her notice at Luton, Jane has second thoughts about the Lanzarote job and Kevin decides he's had enough of despatch work in Liverpool, while Katrina looks forward to the easyJet summer party. Captain James McBride has a difficult journey driving through heavy traffic to reach a beach in northern France in time to see the eclipse. Last in series.

Delays in Luton and Liverpool enrage passengers and cause chaos for check-in staff as they deal with all the complaints.

A groom-to-be on his stag weekend is blindfolded, gagged, ear-plugged and handcuffed so he will not know where he is going - but he still has to make it through Luton airport.

A woman finds herself on a flight to Palma, Majorca, when she is meant to be going to Parma, Italy.

A Liverpool plane has a new engine installed and must pass safety tests before taking to the sky. Meanwhile, Graham's wedding day arrives, causing celebration among staff.

Chris Hughes and his friends have missed their flight to Amsterdam, but Chris's temper tantrum leaves supervisor Brett Holland wondering whether to ban the group from flying altogether. A woman taking part in a radio competition convinces the London office to allow her to fly to Barcelona for free, and a Greek couple arrive a day late for their flight.

Behind the scenes with airport staff as they deal with the daily hassles of delays, difficult passengers and lost luggage, trying to stay calm in the most stressful of situations.

Ethan refuses to check in a passenger, and a family's flight to Majorca is cancelled due to an overloaded plane.

An Elvis impersonator flies from Liverpool to Malaga, determined to practise his act en route, while delays on the M1 spell chaos for Luton's sales desk staff. Leo is overjoyed when his idol Nadine Coyle of Girls Aloud turns up in the departure lounge, but acting supervisor Aaron Storey has a hard time with irate passengers who have missed their flight to Glasgow.

Luton manager Leo Jones gets involved in a life-or-death struggle to save three tropical fish, while two Pentecostal ministers in Liverpool rely on a little miracle to get them onto the Belfast flight. In Newcastle, larger-than-life local radio presenter Neil Caven wins a trip to Prague, but needs tranquillisers before he can board the plane.

A Newcastle passenger proposes a devious ruse to get his son aboard his holiday flight without a passport, and at Luton Leo Jones faces an angry mob from Belfast that has missed its connection to Paris. A Somali family runs into visa problems at Liverpool as it tries to get to Switzerland.

Airport staff in Luton are unable to get into work because of blizzards. Vivian Ross explains that a series of cancelled flights has left him stuck in Zurich for two days and unable to get back to complete the sale of his house, and Liverpool supervisor Margaret Nile tries to play fairy godmother.