Yuzuki senses a man about to pull the string on one of Ai's straw dolls. As she rushes to stop him, Ai tells her that her attempts are futile. She shows Yuzuki the man's future. Instead of socializing with coworkers after work, Naowa has always instead played with a young girl named Kaya because he likes children. He has sent his fellow worker, Nakajima, to hell because of Nakajima's disturbing behavior and inappropriate interest toward Kaya. Nakajima's girlfriend, Yuki, joins their company to investigate. She forms a romantic relationship with Naowa, keeping silent about who she is. One night, Naowa finally reveals he is unworthy of her because he sent Nakajima to Hell. Yuki then reveals her true identity and sends Naowa to hell. Despite seeing this future, Yuzuki still has hope.

After the death of her brother, a grief-stricken Hotaru sends Takuma to Hell, promising to follow him so he won't be alone. She insists to Ai that everything will stop when Takuma dies. Ai begins to ferry Takuma to Hell, but stops when he asks her to take him back. They both return to the mortal world, with Ai reverting to her human self. She has no memory of her time as Hell Girl and doesn't remember her assistants at all. Kikuri reveals herself to be a host body for the Lord of Hell, who is punishing Ai for failing to perform her duty. Ai is now mortal. Takuma finds Hotaru's body washed up on the shore of a lake, tells Ai he no longer has any patience, and runs to his house to burn it down. He is confronted by the mob as he does so and is almost killed until Ai intervines, calming the mob and leading Takuma away from the burning house. The man who send Hotaru's brother to Hell snaps and begins beating Ai over the head so he won't go to Hell. The rest of the mob joins in. Ai's assistants are unable to prevent her death, but see Ai smiling calmly at them. Takuma tells the mob to stop hurting Ai and she dies holding his hand saying "It's over." Her body turns into sakura petals and floats away. The Lord of Hell releases the souls of her parents (presumably to Heaven). A narration reveals that Takuma's pursuers have fled Lovely Hills and that the town itself has become dilapidated. All charges against Takuma have been dropped, Takuma's father is shown to have woken up, and his friend, Hotaru Meshiai, is miraculously alive and in the hospital. At the end of the episode, a young girl is seen receiving a text message from Hell Girl (which is probably Kikuri) saying that her request has been accepted.

Upon receiving a request from an elderly woman, Yamawaro begs to be the straw doll. Yuzuki goes to the mansion, asking to speak to the elderly woman but a much younger woman answers the door, leaving Yuzuki confused. Yamawaro explains that in the past, he witnessed the young couple lose their child, Hikaru. After many years, he appeared before the now elderly wife, and the wife believed her son had returned. However the husband, knowing Yamawaro is not human, used him for his experiments to achieve eternal life. When the man feeds the resulting potion to his wife, she regains her youth. However, the wife discovers Yamawaro is being used unethically, and urges him to flee. Now, unable to forgive her husband, she sends him to Hell and commits suicide by exploding the mansion.

Baba Shouko is a teacher everyone dislikes because she frequently scolds students and is very strict. A fake Hotline to Hell was created by somebody and it is circulated among students who were just scolded by Baba sensei. Tracing was carried out and they concluded that a student named Ikami Waka created and circulated the fake Hotline to Hell. However, Ikami claims that she did not do it. On the same night, another teacher named Kuriyama Mami calls Ikami and tells her that it was Baba who made the fake Hotline to Hell, blames her for it and told Ikami to come to school. Mami-sensei waits in school for Ikami to come and tried to convince Ikami to access the real Hotline to Hell to send Baba to hell. To her surprise, the one who turned up is Ai. Mami and Ai already knew each other from their pasts. The truth is Mami was the one who created the fake Hotline to Hell and blamed the students for it. It was all because Baba scolded Mami when she was young and she blames Baba for all her problems. Baba comes and types in Mami's name into the real Hotline to Hell, as a punishment for an attempt to use her students as sacrifices. Baba agrees to go to hell as she blamed herself for coaching a teacher like Mami.

An old man named Mizuragi Shōgo types Tsugumi's name into the Hell Correspondence. Each sensing the request, Yuzuki, Ai, and Tsugumi go to his mansion. Shogo explains that he gained interest in Hell after his mother used Ai's services to send his father to Hell. After years of research, he yearned to meet Ai and so had an artificial grudge against Tsugumi planted in his mind through hypnosis in order to feel enough hatred to meet her. The others all protest, as Tsugumi has done no wrong, but luckily, just before Shogo can pull the string to send her to Hell, he is instead sent to Hell by his assistant due to how Shogo took in many orphaned children only to treat them cruelly and try to send them to Hell for his research.

Kaori Nakiri is the next heiress to the Nakiri school of flower arrangement but despises this predetermined future. Yuzuki recognizes Ai's companions working at the funeral despite being her school's staff. As Yuzuki can see through her companions' magic disguise, Ai realizes Yuzuki will 'awaken' soon. Yukina, the result of the father's affair with another woman, demands that Kaori give her the Nakiri school. Tsukio, Kaori's childhood friend and love, discovers Yukina planning to poison Kaori so as to inherit the land, and drinks the poison in her place. Kaori learns of this and discovers family secrets, including that Tsukio is her brother. Broken, she accepts her role as the family head and sends Yukina to hell. Ai reveals to Yuzuki that she is fated to become the next Hell Girl.

Fumio Mizuhara is bullied by Tomohide Matsuda because Fumio is from a rich family while Tomohide is poor. Tomohide overhears that Fumio is going to the high school that Tomohide wanted to attend. He feels unfortunate, as he has to enter work instead of attending high school to support his mother and sister. The mark of Hell is seen on Tomohide's chest and it is suggested that he sent his abusive father to Hell. When Tomohide physically assaults Fumio, Fumio sends him to Hell out of desperation. Ai appears to Yuzuki, who senses people about to send someone to Hell again. Yuzuki wants Ai to leave her alone but when Ai reveals her hidden desire to send Ai to Hell, Yuzuki flees, unable to face the possibility that she too has been consumed by hatred.

Yuzuki asks Tsugumi for advice on avoiding her fate, but Tsugumi does nothing, believing only Yuzuki can save herself. Sumika is the reserved twin of the famous model and actress Yuika. Yuika is quite cruel to Sumika. Only a birthmark on Sumika's side distinguishes the two. After Yuika injures her arm, she orders Sumika to take her place in a photo shoot. Sumika thrives in the role and enters a relationship with her sister's boyfriend Masato. Yuika's arm heals and the sisters argue over who should continue the role of celebrity. Masato breaks up with one of the sisters (unspecified who), and she sends her twin to Hell. At an event, the place where Sumika's birthmark should be is hidden by her arm, leaving the true identity of the doomed sibling vague, though it could be Yuika.

Yuzuki believes she can escape her fate of becoming the next Hell Girl as Tsugumi had. She meets a young boy named Kaito, who is being abused by his stepmother Nanami. Nanami used to treat Kaito with love; however, ever since she became pregnant with a girl she names Mao, Nanami begins to fawn over her and unreasonably punish Kaito. Kaito only desires to return to those earlier days of happiness when Nanami was much kinder. Yuzuki is shocked to realize that Kaito's father is aware of the domestic violence against his son, but refuses to acknowledge it. Believing his son is in the way of their family's happiness, he almost kills Kaito; however, he comes to his senses when Kaito sends Mao to Hell, and Nanami also returns to her old, kind self.

Yuzuki listens to a popular late-night radio show. Most of the letters read on the show are from a frequent sender called "Chi-chan." Chi-chan, whose real name is Chiriko, has fallen in love with the DJ host Joutarou and his sweet-talk. She becomes friends with Kaname, another well-known mail sender on the show. Wanting to thank Joutarou, the two go down to the radio station and meet Yume, the scriptwriter. Kaname says that she wants to be a radio writer too and Yume lets her have a script of the broadcast, shocking Chi-chan and making her realize that Joutarou's sweet words were all scripted, crushing her fantasy him. Hating Kaname for crushing this fantasy, she sends her to Hell. Afterward, she returns to her fantasy, refusing to accept that Joutarou's words are scripted.

A young woman is trying to get her ex-boyfriend to get back together with her for the sake of her and the child she's carrying. She has the straw doll in case he refuses, but she is obsessively pursuing a reunion. Her story is intersected with Hone Onna's story. Originally, Hone Onna was a young woman named Tsuyu who was sold into prostitution to cover the debts of her lover. Tsuyu used to make paper ball balloons to sell. After a few years, Tsuyu is joined by a younger prostitute named Kion. Kion feels inferior to Tsuyu and ultimately betrays her, resulting in the violent death that transforms Tsuyu into Hone Onna. Back in the present day, the young lady sends her ex to hell, then attempts to jump off a bridge. Hone Onna realizes the spirit of Kion, who was wounded by her lover after she revealed her pregnancy and then jumped off a bridge, has been possessing women and forcing them to kill themselves by jumping off bridges. Kion tells Hone Onna it was nice to see her again, then vanishes, still on her path of vengeance. Hone Onna asked Ai to please pick Kion up someday, as Ai saved her from an eternity of sorrow and anger.

A girl named Mari is in an abusive relationship with her former friend (who happens to be identical to her), Juri. Juri contacted The Hotline to Hell because she and Mari had a close relationship that was ruined in her eyes when Mari briefly considered having an upperclassman as her tennis double instead of Juri. Juri has been forcing Mari to do exactly what she says, otherwise she'll pull the string. Ichimoku Ren becomes involved when trying to get more background on Mari and figuring out why Juri hasn't pulled the string yet. Juri gives Mari an album of pictures of them together. After going to get Juri's lunch, Mari runs into Ren and hugs him when he comforts her. Juri, having followed Mari in order to tell her she's decided to forgive her, is angry that Mari could be close to anyone else and runs off to pull the string. Mari tells her they'll always be together, but at that moment Juri is hit by a car and fatally injured. Mari pulls the string on the doll so that they'll be together in Hell and, shortly after she's taken, Juri arrives in Hell. Somehow, Mari has taken the album with her.

A woman named Azusa Mayama is angry that investigator Norihisa, the father of Yuzuki's best friend Akie, halted investigation on her father's accident because it involved the son of a prestigious family. At the lantern festival, Yuzuki sees her reflection at the gate to Hell but Tsugumi Shibata, now a grown woman, warns her that she may not return if she crosses. Yuzuki realizes Akie is in trouble and contacts Norihisa. To get revenge, Azusa sends a man in to rape Akie but Norihisa arrives in time. Ai separates from Yuzuki, receiving back her real body as a festival gift. Yuzuki believes that she is finally free of Hell Girl, but Akie later disappears right in front of her when Azusa sends Akie to Hell. Yuzuki's eyes flicker red as she screams.

Muroi Kouichi was a high school student with high aspirations to play in his first baseball tournament, but his short life had been plagued by the constant bullying from the star player Hanagasa Mamoru who enjoyed tormenting him with his baseball bat, and it became so bad that it eventually lead to his death or even suicide. His friend Iwashita had kept the bullying a secret until the very end, but it ended up backfiring on him when Murois mother publicly accused him of murdering her son instead of blaming the real culprit. Iwashita decides to take matters into his own hands and summons Enma Ai to take care of the dirty work for him. Will he pull the string?

Yasuda-san is the helpless victim in this episode, and she is being bullied by a woman named Amiko Todaka-san whose husband runs a large branch office. Unfortunately, her daughter is being bullied at school as well and doesnt know why everyone is so hostile toward her. Her husbands having a hellish time at work as well and blames his wife for starting trouble with the bosss wife even though shes done nothing to cause this dilemma. As if that werent enough, Yasuda-san is accused of cheating on her husband with another man when in actuality she was attacked and possibly even raped by the man that Todaka-san had sent to attack her. Yasuda-sans daughter doesnt understand why her entire family is being victimized by Todoka-san, but she isnt going allow it to continue any longer and summons Enma Ai to help her uncover past events that started this whole mess.

Yukawa is constantly bullied by his classmates until one day, he is saved by a stranger named Nishida Shin who knows Kendo. Nishida begins teaching him Kendo, causing him to become more active, outgoing, happy, and cool. He is also no longer bullied. However, one day aboard a bus, a deranged man begins threatening another man for staring at him, cutting the other man's hair off and dragging him off the bus. Yukawa's image of his hero is shattered when Nishida fails to intervene, supposedly afraid of putting Yukawa in harm's way. He sends Nishida to Hell. Feeling the world cannot change even if he himself changes, Yukawa quits Kendo and reverts to his former timid self.

A new boy named Inuo Atsushi has transferred to Yuzuki's school. He claims that he moved from Tokyo because his mom is ill, but in truth, his dad left his mother and, ashamed, the two left Tokyo. Due to the stress of lying and taking care of his ungrateful mother, Inuo frequently visits the Hell Correspondence website, never typing in a name. However, after he reveals the secret to his classmate Washizu and is beaten by his mother for doing so, he types in Washizu's name. Out of good faith, Washizu spreads news about Inuo's real situation and tries to motivate him to seek help. However, for continually meddling with his family business, Inuo sends Washizu to Hell. Afterward, he becomes insane.

Junko-chans life has been plagued by eternal heartache and sorrow due to the loss of both her parents at a very young age as well as the recent loss of her best friend and loyal dog Candy. Shes horrified to discover that the doctor who was supposed to be taking care of Candys injured body had actually been too busy chatting on the phone at the time instead of tending to the dogs care. By the time he finally looked at the dog, it was too late and the poor soul had already left its injured body. Its obvious that Junko-chans now going to utilize Ais services to get back at Honjou-sensei for ignoring her dogs pleas of help, but she initially doesnt want to go through with it because of her fears of spending eternity in Hell.

Yuzuki accidentally bumps into first-year student, Katase Ririka, causing her to break a beaker. The two of them report the damage to teacher Mio Niiyama, who lets the two off without punishment. The next day, Ririka's grandmother shows up at school and accuses Mio of picking on Ririka and continues to verbally attack her over the phone that night. The situation intensifies as Ririka's grandmother hands out leaflets that defame Mio and says she will keep Ririka home until Mio resigns. Mio tries to get Ririka to clear her name, but Ririka deliberately slanders Mio to her grandmother, meaning Ririka was the cause of her grandmother's drastic actions. Saddened, Mio sends Ririka to Hell.

Hosono Souta is a boy who always sits in the infirmary. Because of this, his classmates make fun of him. He falls in love with a classmate, Nitta Kiwako, because she was the only one who did not make fun of him. He dislikes her current boyfriend. Hosono attempts to access the Hotline to Hell, but Ai rejects him. While Hosono is stalking Kiwako at a bowling alley, he overhears her boyfriend suggesting to his friend, Sawazaki, that he will "lend" Kiwako to him so that Sawazaki can finally lose his virginity. Ai appears to Hosono that night, but while he begs her to save Kiwako, he refuses to sell his soul in exchange for revenge. Kiwako later tells Hosono that she accessed the Hotline to Hell and has sent her horrible boyfriend to Hell. Hosono is shocked that she would agree to go to Hell for that and turns down Ai's help once and for all. At the end of the episode it is shown that Hosono purchases a blade, and plans to kill Sawazaki.

A girl comes home from work one day to find her mother, who went away when she was still young, has returned. Not only that, but her father wants her to have to pamper her mother every day, causing problems for the girl. She uses the Hell Hotline to get try to get rid of her mother, and tries to do so eventually, but finds that she cannot, because her father used the Hell Hotline and therefore got the straw doll she had. She rushes over to where her father is taking her mother for a walk, but finds her father has already sent her mother to Hell. He father tells her the truth: she is not the daughter of the woman she thought was her mother. After discovering his wife was infertile, her father had a her with another woman. This caused his wife to get angry, and eventually she got involved in a car accident to try and kill herself. The girl then remembers that her mother did accept her once, but knows it is too late.

Hone Onna meets a director named Negoro Tetsuro. He wants Hone Onna to be the protagonist (Sone Anna) in his film. He is obsessed about writing screen plays. He has a wife and two lovers but seems uninterested in all of them. Eventually Tetsuro’s wife, one of his lovers (Kumiko-chan) and Hone Onna become good friends. Then they decided to go to the hot springs. But being clumsy and foolish, Tetsuro bumps into a stranger’s car and a few hours later, spills coffee on him. That man, named Gyouta Hauhiroku, sends Tetsuro to hell. In the end, Hone Onna erases herself from Kumiko and Tetsuro's wife's memories. This episode depicts the flash-backs of Hone Onna.

Tamura Misato is an employee for the online shop Dead Line and often has to work insanely long hours just to keep up with her heavy workload. Kaifu Riho is the president and founder of the company and is a complete dud when it comes to computers, but she lies and takes all the credit for Misatos computer knowledge as her own and threatens Misato with going public about her minor shoplifting stunt if she refuses to comply with her rules. Her employees, meanwhile, are absolutely clueless about the presidents true talents and believe that shes created the successful company all on her own when she really did nothing to help the company become successful. Shes even tried to summon Ai and company many times for her own selfish reasons, but theyve refused to accept her request and instead have secretly been investigating her company (and her illegal tactics) right under her eyes.