Mystery Diners Episode Rating Graph

Michael, the owner of Newport Beach Brewing Company in Newport Beach, California, asks Charles to investigate his onsite brewmaster who is suspected of running a side business. The Mystery Diners go undercover and discover that his brewmaster is not behind the side business. Instead, they discover big problems with his bartender Mike who is running a side business with a waiter. The bartender admits to brewing his own flavor brands of beer from his own home and promoting it in the Newport Beach Brewing Company. During the confrontation, Michael fires Mike. In his exit interview, Mike remained unremorseful for his actions claiming that Michael lost an opportunity to market and sell his flavor beer brands that could've helped his business. The narrator revealed that Mike has been unsuccessful in promoting his own beer. The waiter has also been terminated for his involvement and has found employment elsewhere. The brewmaster continues to be a valuable employee.

Cindy, the co-owner of Speisekammer is Alameda, California believes the "Dirndl Girls" hired by her ex-husband, Peter, are the source of many problems. Peter disagrees and thinks it's her recently hired waiter named Tim that behind the problems. They Mystery Diners show Cindy why she had a right to be concerned when they point to big problems with two of the Dirndl Girls named Angela and Shana. They are not only speaking poorly of her behind her back, but are also drinking on the job, stealing tips, and rigging the mass holding competition to allow their friends to win. Only one Dirndl girl named Danielle, is actually a model employee. Bigger problems are exposed when Tim is revealed to be involved with Angela and Shana's scheme.

Bob, the owner of Venture Inn in Philadelphia, Pennsylvania, is hearing complaints from both his regular and cross-dressing customers that the weekly quiz night is rigged. He suspects his manager is involved. The Mystery Diners discover that the manager Joe is not behind the rigging. Instead, it was the bartender who has stolen the answer sheets in Joe's office and giving them to a reigning Drag Queen champion named Brigette Jones, via an ear phone in her ear. When confronted by Bob for rigging the quiz night, the bartender is fired for being behind the scam and is to inform Brigette Jones to never return to the restaurant. In his exit interview, the former bartender maintained he did nothing wrong and mentions that he hopes Stiles is happy for firing an innocent man. Joe is spared when Bob realized he had nothing to do with the rigging.

The owner of Stroker's Ice House, a biker bar and grill in Dallas, named Rick Fairless and his mother call in Charles Stiles to investigate a dip in revenue which may be related to Rick's motorcycle shop. The Mystery Diners point to problems with two waitresses that have been stealing money behind the manager Chris's back, and the waitress Sammi is stealing and selling motorcycle parts with her mechanic boyfriend Lobo who works at the motorcycle shop run by Rick. When the couple are confronted, they are both fired by Rick and his mother tells them to take the other waitress with them. The narrator revealed that Lobo, Sammi, and the other former waitress have found new employment. Chris has been demoted to bartender only to resign. The owner's mother has temporary come back to work and is looking for new managers.

The owner of Cheesie's Pub and Grill in Chicago, Illinois is concerned about cheating with his grilled-cheese-eating contest (too many petite women among the winners) and cost of his alcohol sales. The Mystery Diners point to bigger problems with his waiter and his cashier cheating to help the female contestants win and giving away free beverages. In spite of his waiter's pleas that it was good for Cheesie's during the confrontation, he and the cashier are fired. The narrator revealed that both former employees have apologized for their actions and moved on to other jobs. The owner has implemented new rules for his grilled cheese-eating contest to discourage cheating on both the customers' and staff's part.

The owner of Bella Luna Café in Chicago, Illinois contacts Charles Stiles because he is hearing customer complaints with his delivery service. The Mystery Diners not only point to one of the delivery serviceman not doing his regular routines when he had to do some errands in between his deliveries, but another serviceman who is charging extra delivery fees, eating delivery food, insulting customers who refused a messed up order, and showing road rage. While one of the serviceman is reprimanded for his actions during the confrontation, the other delivery serviceman is fired. The narrator revealed that the former serviceman has started working at another restaurant. The other serviceman stopped doing errands during his job.

Patrick, the owner of Buster's Beach House in Long Beach, California is concerned about his bartender named K.P. and the large loss of alcohol. The Mystery Diners not only confirm that K.P. is stealing money from him and conducting a scam by counting lemons slices, but they even discover bigger problems with his executive chef named Johnny. He has been responsible for sexual harassment cases along with showing preference with the female wait staff and a few restaurant regulars. During the confrontation, Johnny and K.P. are confronted and fired by Patrick. In his exit interview, Johnny is remorseful for his behavior and plans to make reparations for his actions. The narrator revealed K.P. still maintained he did nothing wrong and has moved on to new employment. Johnny has apologized for his behavior and is seeking counseling. Patrick has hired a new executive chef and bartender.

The owner of Bistro Bordeaux in Evanston, Illinois investigates several complaints about his new executive chef. The Mystery Diners discover that the new executive chef is not responsible for the actions that the complaints were about. It was discovered that a disgruntled sous chef who believes that he should've been the executive chef. As a result, he bad-mouths him to the whole staff when he turns his back, telling guests that he is the executive chef, and tainting the food so the executive chef can be fired and he can step into the position. When both are confronted, the sous-chef tried to defend his actions. Stiles points out that he is the last person who should be executive chef after he was caught on tape sabotaging the chef's orders, making negative comments to the wait staff and lying about it to cover up his scam.

Francesco, the owner of Zio Cecio in Dallas, begins hearing rave reviews about Tex-Mex food being served in his Italian restaurant. He had a right to be concerned with the head chef and floor manager running a side business serving Tex-Mex food. The floor manager also told the wait staff to push the Tex-Mex menu so they can get a cash incentive and was also poaching customers with plans to open their own restaurant in six months. During the confrontation, the head chef and floor manager are fired by Francesco. The narrator revealed that there is no indication if the former floor manager and head chef were successful in starting their own Tex-Mex restaurant or not.

Charles Stiles investigates a rumor of a new manager who is running unauthorized promotions at Rocco's Cafe in San Francisco (which has a photo gallery of famous people on it's wall) upon being called in by Don Dial. Don had a right to be concerned with his manager running his own get rich quick scheme by having his friend pose as Jamie Foxx and giving customers a photo of Jamie Foxx and/or an autograph for a fee. Don was incensed and states to Charles that he would not give even the Mayor of San Francisco exclusive seating. In addition, it was also discovered that a busboy has been eating on the job and lying about not speaking English. During the confrontation, Don fired the busboy for his actions and lies. When the manager tries to justify his actions, he is also fired. The narrator revealed that the former manager have found new employment. In addition, the former busboy has since stopped lying about not speaking English. The waitress has been promoted to manager.

The owner of Buttons Restaurant in Texas asks Charles Stiles to investigate after fielding complaints that his ex-military manager is being too strict. The Mystery Diners discover that the ex-military manager has made one employee (an ROTC trainee who looks up to the manager) do laps around the restaurant for messing up and caused one of the servers to quit. When confronted by the owner and Charles Stiles, the manager states that he was only keeping them in line and to fire him if he must. The owner decides not to fire him since the owner was also in the military, but wants the manager to mellow out on his job. Charles suggests to the owner that he should get the resigned server rehired. The narrator revealed that the manager is taking a positive approach to his job. The server who quit was rehired and promoted to head server.

The husband-and-wife owners of N'awlins Café in New Orleans ask for help getting to the root of why their restaurant isn't thriving. Charles and his team discover that the manager has staffed the place with her friends, few of whom are fully qualified as one of the waiters (who happens to be the manager's boyfriend) was incompetent and was shown taking a break instead of working. The matters are made worse when the manager and waiter were shown eating an order that was messed up and being rude to difficult customers. During the confrontation, the manager and the waiter are fired. Charles claims that the bartender that was hired by the manager could be a good employee. While the narrator didn't mention what happened to the former manager and waiter, he did mention that the bartender was offered a full training to be an official bartender only for her to quit. The owners have replaced the former staff with more competent people.

The owner of R&O's Restaurant in New Orleans is fed up with the lack of respect. The Diners discover big problems: the owner's niece Dee Dee who works as a waitress is rude to customers and staff, and the owner's nephew Chris who works as a busboy is coming in tired from college and getting only a few moments of sleep. During the confrontation, the owner fires Dee Dee for her blatant disrespect while telling her never to return despite being related. Dee Dee threatens to send her mother to confront him as she leaves. Chris apologizes while stating that he has college work to do and the owner is convinced to talk to his mother as well. The narrator revealed that Dee Dee has apologized for her actions after being scolded by her mother and has found another job. The nephew has a lighter work schedule to accommodate his college workload and has gotten straight A's in his recent semester. Another one of the owner's nieces named Amanda has been promoted to manager.

The owner of Pips on La Brea in Los Angeles named Derrick Pipkin has a problem with a waiter named Bob who claims he hurt his leg on the job the day Derrick was going to fire him for not doing his job. This former waiter has threatened a lawsuit. So to appease him, Derrick has made him a host. However, his lazy behavior has not stopped and Derrick wonders whether the injury is even legitimate. Derrick contacts Charles Stiles for help and Mystery Diners Shellene, Lukas, and Tracey go undercover to see if Bob is faking his injury. While posing as a damsel in distress, Tracy helps to prove that Derrick is right about Bob. During the confrontation, Bob is finally fired and told to take his leg brace with him. The narrator revealed that Bob "kept on walking" and Derrick hasn't heard from Bob since the taping of this sting. Pips has finished it's relaunch where business has never been better.

The owners of Bistro Baffi in Burien, Washington ask Charles Stiles for help when expensive bottles of wine go missing as well as priceless art pieces. The Mystery Diners are able to show the owner that the manager isn't paying attention to the theft and has been conducting secret art deals. His waitress had also been taking bribes from other customers to let them take the wine bottles home. During the confrontation, the waitress and the manager are fired by the owners. The narrator revealed that the former waitress has apologized for her actions and found employment elsewhere. The former manager still maintained that he did nothing wrong. The staff had now been better trained to watch the wine and art better.

Blaine Cook, the owner of Zippy's Giant Burgers in Seattle, calls Charles Stiles to investigate rumors he's heard that his employee Aaron working as the costumed mascot Zippy the Yum Yum Burger Boy is misbehaving. The Mystery Diners go undercover and point to big problems when they reveal who was behind the whole misbehavior, Aaron's friend and roommate named Dopey Dan. He has been showing up intoxicated as a favor while Aaron visits his sick mother in secret to handle her errands. When the two are confronted, Blaine expresses his disappointment in Aaron for having Dan cover his shifts. Stiles asks Aaron why he doesn't have Dan take care of his mother's errands. Aaron stated that he wouldn't trust Dan to do any sort of errands for his mother. Stiles also points out that he made the mistake of trusting Dan to come to his place of work to cover his shifts and having him wear the Zippy costume while intoxicated.

The owner of Source in San Francisco has concerns about meat being served in his vegan restaurant. The Mystery Diners point to bigger problems with his male cashier eating outside food at the restaurant in addition to lying to customers about meat being served, another cashier named Sydney is being rude to customers with her vegan ways, and his head chef coming in to work intoxicated while drinking booze hidden in a drink cup. During the confrontation, the male cashier storms out, the chef is forced to take time off, and Sydney is reprimanded to ease up on customers. The narrator reveals that the former cashier has found employment elsewhere. The chef is attending Alcoholics Anonymous. Sydney has adopted a more friendly approach.

After receiving numerous complaints from his staff that his recently promoted head waiter is not evenly distributing the pooled tips, the general manager of D'Cache restaurant in Los Angeles contacts Charles Stiles and the Mystery Diners to help him discover if there is any truth to the rumor. Charles sends in Destiny and Grant as a customer and a waiter, where they discover the head waiter is telling customers the card system is down, and pocketing the money. The waiter tries to set up Grant by stealing an entire bill payment, then asking Grant to fetch the bill. When confronted, the waiter tries to defend himself, stating the manager giving tips to people who haven't earned them is stealing. The manager doesn't buy it though and the waiter is fired.

After receiving numerous bad service reviews and noticing a 30 percent decline in revenue, the owner of Caffe Boa contacts Charles Stiles and the Mystery Diners to help him find the cause of his problem. Mystery Diner Danny goes undercover as a waiter and discovers three problem employees: waiter Brad, waitress Gwen, and waitress-in-training Sophia. Gwen, despite calling owner Jay a douchebag, turned out to be a model employee and gave excellent service. Brad was not necessarily a bad waiter, but he lacked confidence and had a bit of a temper. Sophia turned out to be the biggest problem where she drank on the job, ate food off of customer's plate, and was rude. During the confrontation, Jay praised Gwen, told Brad to be more confident in his abilities, and fired Sophia. The narrator revealed that Sophia has found employment elsewhere. Brad took a wine appreciation course. Gwen was promoted to head waitress. Profits and service are back to normal at Caffe Boa.

The owner of Amaro Italian Bistro seeks the help of Charles Stiles and the Mystery Diners because he believes his manager is acting inappropriately with the staff and picking favorites based on appearance. Mystery Diners Destiny (who is Charles' daughter) and Sarah go undercover and interview for a new waitress position to see if the manager will hire an attractive waitress over a qualified one. This is proven true when the manager gets flirtatious with Destiny much to the annoyance of Charles. The manager has also attempted to poach the staff by offering them a job at his and his brother's own restaurant. During the confrontation, the manager gets into an argument with the owner and Charles which ends with him quitting. The narrator revealed that the former manager and his brother were unable to continue running their own restaurant after two months and both are seeking employment. The owner has hired a new manager and business has improved greatly.

The owners of Del Rossi's Cheesesteaks Co. in Philadelphia, Pennsylvania has been hearing complaints about their recently-hired security guard they called "Fury" (who was a family friend) being too rough with customers and being bossy with the staff. The Mystery Diners not only confirm this, but also point to bigger problems with one of their cashiers taking advantage of Fury by sneaking into the kitchen and stealing from the restaurant. During the confrontation, the cashier is fired and Fury is reprimanded and put on probation. In his interview, Fury is remorseful for his actions and promises to change his attitude. The narrator revealed that the former cashier has paid for the items he stole. Fury has adopted a more friendly approach in his job.