Are You Being Served? Episode Rating Graph

Rumors fly when Captain Peacock gets too friendly with Mr. Rumbold's secretary at the Christmas party, and things get really out-of-hand when it seems they might have spent the night together.

The staff must take physicals to get insurance. Listening through the door of Mr. Grace's office, they hear Mr. Harman describing the state of the furniture, which they misunderstand as being the results of their physicals.

It's pay day at Grace Brothers and the staff realize that their money just doesn't go very far. An opportunity for a bonus arises when a customer loses a diamond and offers a £100 reward. Greed gets the better of everyone, except Mr. Grainger, and soon they're conspiring behind each others backs. Mr. Mash throws a wrench in the search after he damages a jeweled dress, causing a multitude of "diamonds" within the department.

Grace Brothers hosts a week long sales event by selling only German goods. The staff, however, find that the German customers they are getting only want British goods. Captain Peacock objects to the "uniform" he's expected to wear and Mrs. Slocombe gets into the German wines.

Illnesses strike the Department, and Mr. Lucas decides to fake his to get the day off. His plan backfires as he is assigned to the Ladies Counter as a sort of "quarantine".

When the mechanical Father Christmas proves that it can't be trusted, Mr. Grace offers a bonus for one of the staff to portray the store Santa. Meanwhile, Mr. Humphries and Mr. Lucas attempt to help Mr. Grainger prepare for a song-and-dance show at an old-folks' home.

A transport strike leaves the staff stranded at the store, so Young Mr. Grace offers to let them spend the night on the floor. Tents are set up, but Mr. Lucas has trouble keeping his up. A "campfire" sing along leads to talk of the last World War and the experiences some of them had.

After Mrs. Slocombe starts dropping hints that it's her birthday, the staff calculate that she is 50 and plan an appropriate party.

Mr. Grainger is selected to fill in for Mr. Rumbold while he is away; the staff wonder whether they should take advantage of Mr. Grainger's good nature, only to discover to their horror that he doesn't have one when he sacks Mrs. Slocombe.

Naughty sayings on her underwear push Mrs. Slocombe to the brink of giving her notice, but then it's discovered that Old Mr. Grace plans to ask a member of the staff to marry him. When he calls for Mrs. Slocombe, everyone assumes she's the one.

Mr. Grainger is 5 minutes late coming back from his coffee break and this sets in motion a management scheme to monitor all breaks. The staff must sign in and sign out when they leave and return to the department. The department staff revolt and union action is taken

Mr. Grace has an idea to improve Christmas sales--all the staff are to wear novelty costumes, much to their annoyance.

A fuel shortage grips the country and Grace Brothers, so the stores furnaces are shut down for the day. The staff are freezing and soon develop unique ways to keep warm.

By permission of Mr. Grace, Mrs. Slocombe moves into a display apartment in Grace Brothers, because her new home is occupied by squatters. Due to a transport strike, Mr. Humphries seeks to join her in her new accommodations.

Mrs. Slocombe sells her home-made perfume. After a misunderstanding, Mrs. Peacock finds Captain Peacock without his pants (perfume had spilled on them) and the ill-fated trousers in the hands of Mr. Rumbold's secretary.

Mr. Goldberg is hired as a junior after having recently run his own small tailoring business. To Captain Peacock's chagrin, the staff learn that Mr. Goldberg had served under the Captain but recalls those army days differently.

The Ladies Department is temporarily closed due to refurbishing, so Mrs. Slocombe and Miss Brahms are given counter space over in the Gents. However, the men aren't very happy at having to share their area and do their best to make them unwelcome.

Mr. Humphries begins displaying his ability to read palms and tell the future. He sees that Captain Peacock will soon be "climbing the ladder and wearing a new hat". Everyone takes this to mean a promotion, especially now that there's a vacancy on the Board of Directors and Mr. Rumbold is in line for it. Captain Peacock expects to take Mr. Rumbold's job. The department staff soon all imagine moving up.

Captain Peacock is celebrating his 20th year at Grace Brothers, and while his request for a raise has been turned down, he has been given a key to the Executive Wash Room and the privilige of eating in the Executive Dining Room. He lords this over the department staff and Mr. Grainger decides to make some trouble.

The staff star in a TV commercial for Grace Brothers, produced by Mr. Humphries. Could Mr. Grace's cheapness be the reason for using his staff in such fashion?

An after-hours staff meeting produces an idea to introduce background music and a recorded voice; the only question is--whose voice?

The staff contract a strange tropical illness, Marine's Disease, from Mr. Humphries. They are quarantined in the basement until the disease is past.

The staff perform a play on CB radio to advertise Grace Brothers. The play results in the store being swamped by truck drivers who are driven off by Mr. Humphries and Mrs. Slocombe.

When traveling to and from work becomes difficult, the staff threaten to resign unless they receive a travel allowance. Old Mr. Grace offers them the empty apartments on the top floor as living space, but they soon discover cohabitation isn't what it's cracked up to be.

Mrs. Slocombe has dreams in which she and Mr. Humphries become romantically embroiled. When she attempts to turn fantasy into reality, the situation becomes most difficult to handle.

The staff decide to obtain a coat-of-arms for Old Mr. Grace's 90th birthday, but problems arise when they're unable to figure out exactly from where his ancestors came.

Old Mr. Grace becomes convinced that Mr. Humphries is his long-lost son. Mrs. Humphries (also played by Mr. Inman) arrives, and shows that she has never had relations with Mr. Grace.

A reorganization within the store forces the staff of the gentlemen's ready-to-wear department to share their floor space with the Ladies' Department. Mrs. Slocombe, head of the Ladies, and Mr. Grainger, head of the Gents, immediately come to loggerheads over control of the center floor display. Mr. Grainger refuses to take down his trousers and put Mrs. Slocombe's underwear in its place. Undaunted, she goes over his head to Captain Peacock, and then to Mr. Rumbold.

Mr. Humphries' background as a dance instructor is called upon when the Ladies' and Gents' Wear departments form a team to compete in the inter-store ballroom dancing competition.

Grace Brothers has decided to enter the video age and display advertisements on closed circuit television throughout the store. Meanwhile, there is a new face in Menswear.

It's Mr. Grainger's 37th anniversary at Grace Brothers and the Department hosts a celebration dinner for him. It's a time of happiness, and dread, for if he receives a cuckoo clock then it means he's to be retired.

When the handsome golf pro from Sports comes to the floor for a demonstration, he accidentally hits Mrs. Slocombe. She then thinks she's a little girl, wrecking havoc on the store as she cavorts around the department.

The staff prepare for a visit by the Queen. The visit is abruptly ended when Mrs. Slocombe accidentally pushes a flower pot out the window, nearly hitting the Royal Couple.

When the staff of the Ladies' and Gents' departments don't participate in a strike, relations between them and the rest of the store's employees become understandibly bitter. In order to improve the mood, the staff presents a life-size Punch and Judy show for the other employees' children.

Captain Peacock's wife works at Grace Brothers, as Mr. Rumbold's secretary. He is intensely jealous and is absolutely convinced that the two of them are having an affair.

Mr. Humphries is accused of stealing and his distinguished career could end in disgrace. In a trial, he is found guilty and dismissed, but Mr. Harman finds the missing money in the back of the till from which it was supposedly stolen.

When Old Mr. Grace decides to allow the staff to use the store for after-hours money-making, they decide to open a nightclub. However, the advertising campaign has some rather unexpected results.

The standard of the canteen food of Grace Brothers is rapidly going from bad to worse. After confronting the catering workers with their complaints, the staff are told to get on with the food preparation on their own.

The staff go on strike after being threatened with a pay cut or being moved to the bargain basement. They stage a protest on the roof which is interrupted by a fire which destroys the basement.

Mr. Grainger's trousers are missing, along with the central display. The staff learns that the space was freed up for the "His & Hers" fragrance display. Mrs. Slocombe is outraged that they went her to take down her underwear and put perfume there in its place. The glamorous salesgirl causes stirrings in the trouser department. When it's discovered that free stockings and ties are given out with every scent purchase, both departments formulate a plan to oust the intruder.

Mrs. Slocombe temporarily takes the place of Mr. Rumbold, who has taken ill . She eats the cream cakes she finds in his office. But she then gets a call from the hospital warning that the ice cream is what made him ill.

When Mrs. Slocombe's cat turns up missing, she decides that only Mr. Humphries could take its place.